Monday, September 26, 2011

Back at it

I have been quiet for a while on the blog - but this was for very good reason in that I was taking the holiday of a lifetime.

With 11 of my good friends we rode 400cc Suzuki DR dirt bikes over 1500km's from Cairns to Cape York. If you do not know where those locations are here is the Google Map view What that google link shows is that there are no available directions for those two locations which indicates the type of terrain we encountered.

For 8 days we had NO email access and No phone access. Life was so good in the olden days!! Amazingly all of us survived with absolutely no withdrawal symptoms. Next time you take a holiday make sure there is no way you can be contacted - it is liberating.

There is nothing like riding a powerful machine down a single lane track at 80km/hr with trees slapping the side of your helmet, then have a Kangaroo bounce across your path and then the track turn instantly to foot deep sand - to keep you mentally focused. For 6-7 hours a day we focused our minds 100% on riding hard and survival. There was no time to think about anything else. No time to think about work or family or any other thought. Riding that bike required 100% concentration like I have never given any task before. Strangely it turns out there is nothing more relaxing for mind and body than putting that much effort into a single task. I ended each day being totally physically and mentally exhausted.

A few beers and a camp fire dinner later there was nothing better than curling up for the deepest of sleeps directly under the stars - only to be woken by the birds and morning rays through gum trees. We then did it all again for 8 days straight. Gone are my dreams on a resort holiday by a pool. There is something amazingly calming about clearing the brain to focus on something completely out of the ordinary.

Despite many a lay down, collision with a tree, missed corner and cartwheel over the handlebars we all arrived at our destination without major injury. So here is the challenge - on your next break - truly take a break. Take a holiday where everything is different. No Email. No Phone. Even no Family. No Work. Learn Something. Focus on Something. Get better at Something. Risk you Life. As long as you make it home you will never regret it.

Monday, September 05, 2011

SC v IM Comparison

My last post talked about the speed difference between SmartConnect and Integration Manager - take a look at the results for yourself here.

Watch SC v IM Video

Thursday, September 01, 2011

Time to Upgrade to SmartConnect

It's time we cut the chase - the time has come to throw away Integration Manager and move up to SmartConnect.

'Extraordinary user experiences should be the goal of every interaction you deliver to your users at any level.' ( The five key principles we, at eOne, follow to improve your customers experience is to: Make it Faster, Remove Stuff, Do My Thinking For Me, Delight the End User, and First Impressions Matter. The time has come to move your customers across from Microsoft Dynamics GP Integration Manager to eOne's SmartConnect.

If you leave your customers with software solutions that fall short in any of these 5areas then you are doing them a disservice and over time they will go elsewhere and switch software. If you have clients that still use Microsoft Dynamics GP Integration Manager then apply these five tests to determine if you are offering them the best solution: (see the full discussion in this list here:

1. Speed: The worst thing about Integration Manager is that it is too slow. The best thing about SmartConnect is that it is so fast.
2. Remove Stuff: While SmartConnect has a mass of functionality, 90% of things are driven from the single main mapping screen. The end user should know nothing about SmartConnect other than they hit a button and the data ends up in the right place in Dynamics GP.
3. Do My Thinking For Me: SmartConnect's auto email templates, after hours schedule, real-time triggers, and change data sources do the hard work for you. In fact, once configured, no user should ever touch SmartConnect at all - all the integrations just happen when they should.
4. Delight the End User: This is easy as with SmartConnect the users get to spend more time at home, rather than waiting for integrations to complete. Show me an accountant that does not smile when they can do fully validated data entry into Excel.
5. First Impressions Matter: End users of SmartConnect get a configured solution that works. You should never have to explain away the fact that Integration Manager really just types all the data in the front end in a big macro. End users should never be confronted with or bothered with the technical layers underneath.

I know it costs money to change software and we want to make that easy as well. From September 1st we are running the Integration Manager trade-in promotion. This means if your customer already owns Integration Manager they are able to take advantage of the following:

1. $1000 off the price. This means fully functioning SmartConnect for just $3,500 + maintenance.
2. Free attendance at 2 hours of online IM trade-in Training. (Run twice per month)
3. Access to our out of the box Excel General Ledger Journal Entry for Dynamics GP.
4. Option to buy SmartView for just $1,000. (If you have not seen SmartView, then check this out: (

To make things easy for our partners to keep your customers happy, you are able to take advantage of:
1. Template email you can use for email campaigns.
2. One Scheduled demo dedicated just to your customers.
3. Access to eOne's demo servers with everything configured and ready to go.
4. Ability to use eOne's implementation team to assist with the roll outs.

Take a look at this document linkFAQ document which will help answer any questions you may have and those questions of your customers. We look forward to helping you delight your customers and keep them loving Microsoft Dynamics GP for a long time to come.