Wednesday, February 29, 2012

Reselling VAR's and ISV's

The best thing about being an ISV in the Microsoft Dynamics space are the VAR's.
The worst thing about being an ISV in the Microsoft Dynamics space are the VAR's.
I know the above two statements are completely contradictory, but both are true. 

A VAR usually has an agreement with an ISV, in which the VAR agrees to terms on which they will market and sell the ISV solution to their customers.  For this the VAR receives a healthy margin (in our case we offer 40%) on any sales made to their customers.
What happens when a VAR signs an agreement with an ISV but fails to actively market or sell the ISV products to their customers. Lets pretend that VAR looks after 200 customers - does that mean that the ISV should exclude these customers from their available market? What if on of those customers approaches the ISV directly and a software sale is made? Does the VAR have any claim to margin?

At eOne we remain passionately supportive of all our active VAR's. We remain equally passionate about selling the maximum number of software solutions we can. So what does this mean for eOne in 2012?

We will actively support all our VAR's in the same way and I hope better ways than we have in the past. We will also be increasing our direct marketing activity to the general Dynamics GP customer and prospect base. If we find a customer or a customer finds us we will sell them our software directly.

We will be working directly with all our good resellers and assisting you to run active campaigns and help you present eOne solutions to your customers. For those that participate we will always share our margins. For those VAR's that choose not to become active - then you will be missing out on revenue opportunities when sales are made within your customer base.

If you have any questions or wish to discuss further - please do not hesitate to contact us.

Sunday, February 26, 2012

SmartConnect and Multi Company

I recently had a request to record a little demo (or do it live at 3am in the morning) to discuss how to import a series of GL journals into different destination GP companies.  This is not show quality video but I thought it worth sharing with the wider world.

Take a look here.

Tuesday, February 21, 2012

Tech Tuesday: Moving Extender Fields

Today we are going to look at a fairly simple yet extremely useful feature in Extender that allows us to move our existing fields around on existing objects.

If you have ever moved a field by simply going into the setup window for the object and deleted and re-entered the field in a different spot, you probably lost any data that had already been stored in that object.

There is an option that is called "Move Field" which will allow us to either move a field to an open location on an object, or swap its position with another existing field. Using this option will keep all the existing data in the tables intact for that field as it is moved.

Now where to find this option? It can be found under Options - Move Field in the toolbar at the top of the setup window for whichever object you are working on.

Once you choose that option, you can pick any field on the form and either swap it with another field or move it to an empty location.

After that, just save the object and the next time it is opened up it will have the redesigned layout that you just set. Now any change requests that the client sends in about the design of the window or form can be handled without any hassle!