Thursday, February 28, 2013
SmartConnect 2013: Released 27th February 2013. We are really excited about the power this release gives to our customers.
Flexicoder 2013: Released 27th February 2013.
Extender Standard: The upgrade conversions from Microsoft Extender to eOne Extender has proven challenging. We are still working closely with our upgrade QA team - and have pulled more resources into this group. We plan to release before 8th March.
Extender Enterprise: At eOne we do not release until we are ready. The upgrade of enterprise clients to the new Extender is difficult. We have a good build we could potentially release for new installs - but we are still working carefully through all the upgrade scenarios - but again this is tricky given we are merging two product sets back into one. Please be patient with us - but it looks like this release will be delayed until after convergence - and likely not until March 30th.
SmartView: Given SmartView links directly with Extender - we need to hold this release until Extender standard is released. So mid may and definitely prior to convergence.
SmartPost: Very Soon
Thank you to all our customers and partners who are holding back upgrade work. We are working around the clock - coding during the day in Australia and testing all night in the USA.
SmartConnect is now compatible with Microsoft Dynamics GP
2013. You can download the newest version (SmartConnect v2012 sp 2) right from
Watch the blog for an in-depth look at the latest build from Chris Dew, where
he’ll share the new features of SmartConnect 2012 sp 2. In the meantime, here
are 5 things you’ll love about SmartConnect for GP 2013:
1. Excel 2013 as an ODBC Connector and a data source option.
2. Added date/time of map lock to the activity window.
3. Global set up of default scripting language (C# or VB).
4. Allow mapping to a wider range of CRM web service messages.
5. Support for sending SmartConnect messages to external web services.
Monday, February 25, 2013
- Martin Olsen & yours truly (Abbey): we would love to meet with partners to hear how we can best help you, receive honest feedback and determine how we can best work together going forward.
- Lorren Zemke: sounds like a new name, right? Lorren is our new Director of Professional Services and would love to meet with partners who have projects to discuss and want to know how to best work with the services team.
- Chris Dew: are you an ISV that has been thinking about bundling SmartConnect or Extender with your products? Spend time with Chris discussing those possibilities and how we could best work together to see that happen.
- Chris Hanson & David Youngquist: spend time talking about your specific project and getting advice from the guys who put together creative and innovative solutions for customers.
- Ruaan Jonker, Kevin Jones, & Andrew Brown: want to provide feedback on SmartConnect or Extender? Feel like talking straight to the developers? These are your guys and they are willing to sit down with you to hear your feedback.
- Lauri Kraus & Danielle Erickson: if you want to spend one on one time discussing the Extender transition and ensuring that your customer’s records and dates are correct – spend time with these ladies.
- Nicole Albertson: want a little extra time with our Extender expert? Set up a meeting (instead of standing in line at the booth) and fire away with your questions!
Wednesday, February 20, 2013
Monday, February 18, 2013
- We have had some issues with data in regards to identifying the original selling reseller, as opposed to the current reseller of record. We believe this is now accurate based on what is recorded in Microsofts systems. If you find a customer on your renewal reports that should not be there - please make contact with email@example.com and we will make corrections as quickly as possible.
- The data we worked with related to the original purchase and may include customers that have previously ceased to use either GP or the eXtender module. We have done our very best to remove these customers form our imports. If you do find customers on your report that have previously chosen not to renew - please let us know and we will remove them from your reports. Again, email firstname.lastname@example.org.
- Expiry Dates: there have been a few questions in regards to the expiry dates we have on record for customers. We have based our imports on the expiry dates from Microsoft - so you can check them against your voice system. If you find a discrepency - again please let us know asap.
Tuesday, February 12, 2013
Friday, February 08, 2013
There are two options to duplicate a resource.
1. Add to Solution: The Add to Solution option will allow you to share resources between Solutions. By doing this, it links the resources together. This means that any change you make to the resource in one solution will be changed in the other solution as well. The Resource will have the same Resource ID and essentially be the same resource. Therefore, if the resource is a Form or Window, the data that is entered in them will be the same between both resources.
2. Copy: The Copy option will allow you to copy a resource from one solution to another as well as copy the resource to a new resource in the same solution. When copying a resource, you are creating a new independent resource that is not in any way linked to the original resource. The resource will require a new Window ID to copy it.
Wednesday, February 06, 2013
Tuesday, February 05, 2013
- There is no limit to the number of resources within each Solution.
- There is no limit to the number of Solutions that can be created.
- The Import and Export process will require you to export entire solutions in an effort to preserve the integrity of the solution. This will also prevent issues when transferring resources from one company to another as you will be sure to get all the needed linked resources.
- Resources can be duplicated between Solutions
Monday, February 04, 2013
The way a business buys software has changed forever. Not that long ago if a business needed software to help with their integrations - they would call their VAR, set up a meeting, explain their needs, receive a proposal, see a demo, think about it a bit and 12 weeks later make a purchase.
Today with the wonderful interwebs - they want to buy software just like I did. Needs arising, purchase decisions and purchase actions can be made within the same hour. I had a question last week from a VAR "why does eOnes new website allow customers to purchase directly" - and the answer is easy, "customers demanded it - it is how they buy software now".
At eOne we have a massive respect for good Value adding VAR's and will always look after our partners. We also have a massive respect for our own business and ability to sell software and make money. If customers choose to buy our software direct, we have no choice but to allow them to buy direct.
A good VAR is invaluable to a business. The good VAR is a trusted advisor. A good VAR's advice is so good that a customer would not make a purchase without their advice. A good VAR knows software so well that they can make it do things an end customer could never imagine. A good VAR saves a customer money by doing clever and innovative things. If a VAR wants to compete in the world of Internet and Google, in the world of Saas and 'do it yourself software' they have to be good. they have to be real good. They have to be so good that their customers would not make a move without them.
So given that the way a business can buy software has changed so much - VAR's have no choice but to provide unprecedented value to their customers.